PRIVACY POLICY 
Last Updated: March 8, 2025 

1. INTRODUCTION 

The Tech Care Association (“TCA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (techcareassociation.org) or use our services. 

2. INFORMATION WE COLLECT 

2.1 Information You Provide: 
– Contact information (name, email address, phone number) 
– Business information (company name, address, website) 
– Membership registration details 
– Payment information 
– Survey responses and feedback 
– Communications with us 

2.2 Information Automatically Collected: 
– Log data and device information 
– IP address and browser type 
– Pages visited and time spent 
– Cookies and similar tracking technologies 

3. HOW WE USE YOUR INFORMATION 

We use collected information to: 
– Process membership applications and payments 
– Provide member services and support 
– Send newsletters and communications 
– Improve our website and services 
– Analyze industry trends and member needs 
– Comply with legal obligations 
– Protect against fraudulent activities 

4. INFORMATION SHARING AND DISCLOSURE 

We may share your information with: 
– Service providers who assist in our operations 
– Member directory (with consent) 
– Legal authorities when required by law 
– Partners for member benefits (with consent) 

We do not sell your personal information to third parties. 

5. DATA SECURITY 

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. 

6. YOUR RIGHTS 

You have the right to: 
– Access your personal information 
– Correct inaccurate information 
– Request deletion of your information 
– Opt-out of marketing communications 
– Update your preferences 

7. COOKIES AND TRACKING 

We use cookies and similar technologies to: 
– Improve website functionality 
– Analyze traffic patterns 
– Enhance user experience 
– Remember your preferences 

You can control cookies through your browser settings. 

8. CHILDREN’S PRIVACY 

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. 

9. CHANGES TO THIS POLICY 

We may update this Privacy Policy periodically. We will notify members of significant changes via email and post updates on our website. 

10. CONTACT US 

For privacy-related questions or concerns: 
Email: privacy@techcareassociation.org 
Website: https://techcareassociation.org/contact 

11. CALIFORNIA PRIVACY RIGHTS 

California residents have additional rights under the CCPA, including: 
– Right to know what personal information is collected 
– Right to delete personal information 
– Right to opt-out of the sale of personal information 
– Right to non-discrimination for exercising these rights 

12. INTERNATIONAL USERS 

If you access our services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States. 

13. MEMBER DIRECTORY 

For members listed in our directory: 
– Basic business information is publicly visible 
– Members can control their listing visibility 
– Contact information requires member login to view 

14. DATA RETENTION 

We retain your information for as long as: 
– Your membership remains active 
– Required by law 
– Necessary for legitimate business purposes 

This Privacy Policy was last updated on March 8, 2025.